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Frequently Asked Questions
with Capitol Broadband

About Capitol Broadband

    1. What is Capitol Broadband?
    2. Why does it cost so much less than other services?
    3. How does it work?
    4. What does an "always on" connection mean?

Connection Speeds and Cost

    5. How fast is Capitol Broadband?
    6. Is Capital Broadband speed guaranteed?
    7. How much does it cost and where is it available?

Installation and Compatibility

   8. What kind of computer will I need?
   9. What operating systems do you support?
   10. Can I use my existing wireless modem?
   11. What kind of browser can I use?
   12. What email programs are supported?
   13. Can I keep my email address from AOL, Earthlink, or another system?
   14. How does installation work?
   15. Do I need cable or a phone line?
   16. Will I get busy signals on my phone?
   17. Can I make phone calls while I'm on the Internet?
   18. Can I use my cordless phone when I'm online?
   19. Can I still watch TV while I'm surfing?

Additional Technical Questions

   20. What type of IP address will I have?
   21. Will mulitple users affect my speed?
   22. Am I allowed to network my service?

Security and Our Policies

   23. What kind of security is used?
   24. Will Capitol Broadband sell my information?
   25. What are Capitol Broadband's policies?